Case Study
How Medical Lien Management Optimized Their Lien Litigation Process with Virtual Mojoe’s Virtual Assistants
Client Overview
Medical Lien Management is a specialized lien litigation firm that assists healthcare providers in recovering outstanding medical payments through the lien litigation process. Their operations involve handling extensive documentation, tracking legal cases, preparing for WCAB hearings, and negotiating settlements with insurance companies and legal representatives.
Key Results at a Glance
Metric
Lien Processing Speed
Collection Rate
Staff Workload
Hearing Preparation
Operational Costs
Before Virtual Mojoe
Slow, often delayed due to manual handling
Inconsistent follow-ups led to delays in settlements
Overburdened legal team handling admin tasks
Last-minute filings and missed deadlines
High costs for in-house paralegal and admin staff
After Virtual Mojoe
40% faster processing with VA support
35% increase in lien settlements & collections
Reduced administrative burden by 60%
Timely scheduling & documentation for hearings
Lowered expenses with remote virtual assistants
Key Results at a Glance
Metric
Before Virtual Mojoe
After Virtual Mojoe
Lien Processing Speed
Slow, often delayed due tomanual handling
40% faster processing with VA support
Collection Rate
Inconsistent follow-ups led to delays in settlements
35% increase in lien settlements & collections
Staff Workload
Overburdened legal team handling admin tasks
Reduced administrative burden by 60%
Hearing Preparation
Last-minute filings and missed deadlines
Timely scheduling & documentation for hearings
Operational Costs
High costs for in-house paralegal and admin staff
Lowered expenses with remote virtual assistants
By integrating 8 highly skilled virtual assistants from Virtual Mojoe, Medical Lien Management successfully streamlined its workflow, improved collections, and allowed its legal team to focus on high-value litigation tasks.
Challenges Faced by
Medical Lien Management
Backlogged Cases
Overburdened Legal Team
Slow Collections
Hearing Preparation Gaps
High Administrative Costs
Our Solution:
Virtual Assistants for Collection & Lien Litigation
To address these challenges, Virtual Mojoe provided 8 dedicated virtual assistants trained in lien litigation processes, significantly improving efficiency in the following areas:
Efficient Lien Processing & Documentation
Our virtual assistants took over case data entry, legal documentation, and tracking, reducing the backlog and ensuring all liens were processed promptly.
They maintained accurate digital records, making case retrieval quicker and more efficient.
Proactive Collections & Follow-Ups
VAs systematically followed up on outstanding liens and payment settlements, ensuring regular communication with insurance companies and attorneys.
This resulted in a 35% increase in successful lien recoveries for Medical Lien Management.
Our Solution:
Virtual Assistants for Collection & Lien Litigation
To address these challenges, Virtual Mojoe provided 8 dedicated virtual assistants trained in lien litigation processes, significantly improving efficiency in the following areas:
Client Testimonial
Charlotte Martinez, COO,
