Case Study
How Dr. Sethi Streamlined Patient Care & Billing with Virtual Mojoe’s Medical Scribes and Coders.
Client Overview
Dr. Sethi, a Primary Care Physician in Ohio, was facing increasing challenges in managing clinical documentation, coding accuracy, and insurance follow-ups. With a growing patient base, he needed a reliable solution to reduce administrative burden while maintaining accurate medical records and efficient billing.
Key Results at a Glance
Metric
Charting Time
Billing Accuracy
Revenue Cycle Efficiency
Patient Focus
Work-Life Balance
Before Virtual Mojoe
3+ hours daily spent on EHR documentation
High rate of coding errors and claim denials
Slow claim approvals due to follow-up delays
Limited face-to-face time with patients
Late nights spent catching up on documentation
After Virtual Mojoe
85% reduction in charting time
40% improvement in coding accuracy
25% faster claim processing
More time for direct patient care
Better work-life balance with reduced admin tasks
Key Results at a Glance
Metric
Before Virtual Mojoe
After Virtual Mojoe
Charting Time
3+ hours daily spent on EHR documentation
85% reduction in charting time
Billing Accuracy
High rate of coding errors and claim denials
40% improvement in coding accuracy
Revenue Cycle Efficiency
Slow claim approvals due to follow-up delays
25% faster claim processing
Patient Focus
Limited face-to-face time with patients
More time for direct patient care
Work-Life Balance
Late nights spent catching up on documentation
Better work-life balance with reduced admin tasks
With dedicated medical scribes and two expert medical coders from Virtual Mojoe, Dr. Sethi successfully streamlined his documentation, coding, and billing processes, enhancing both patient care and operational efficiency.
Challenges Faced by
Dr. Sethi
Excessive Time on Documentation
Frequent Billing Errors
Slow Insurance Follow-ups
Burnout & Work-Life Imbalance
Our Solution:
Virtual Assistants for Collection & Lien Litigation
To address these challenges, Virtual Mojoe provided 8 dedicated virtual assistants trained in lien litigation processes, significantly improving efficiency in the following areas:
Efficient Lien Processing & Documentation
Our virtual assistants took over case data entry, legal documentation, and tracking, reducing the backlog and ensuring all liens were processed promptly.
They maintained accurate digital records, making case retrieval quicker and more efficient.
Proactive Collections & Follow-Ups
VAs systematically followed up on outstanding liens and payment settlements, ensuring regular communication with insurance companies and attorneys.
This resulted in a 35% increase in successful lien recoveries for Medical Lien Management.
Our Solution:
Virtual Medical Scribes & Coders
Client Testimonial
Dr. Sethi,
